How can we help?

Is 4680 free?

Yes. Every journal feature is included, with no subscription or advertising. Version 2.0 is the current App Store release and has no in-app purchases. The upcoming version 2.1 will add optional one-off tips without restricting any journal features; it is not available on the App Store yet.

Optional supporter tips in version 2.1

When version 2.1 is available, open You → Support 4680 to leave a tip. Choose an amount and confirm the purchase with Apple. The app shows the price for your App Store country or region before you buy. Each tip is a separate payment; it does not renew or unlock features. You can choose to tip again.

Every feature is available whether or not you tip. You never need to tip to receive support.

Tip prices or purchase confirmation are unavailable

In version 2.1, loading prices and making a purchase require an App Store connection. If prices cannot load, try again when you are online; your journal remains available. If a purchase is pending or confirmation is delayed, check your App Store purchase history before trying again so you do not make an unintended second tip.

Tip receipts, restores and refunds

Apple provides the payment record. Completed tips have no content or access to restore. For help with a charge or an eligible refund request, visit reportaproblem.apple.com. Apple handles and evaluates refund requests.

Change your view

Open You to change your date of birth or choose a 70, 80, 90, or 100-year view. Narrowing the view never deletes anything; it returns when you widen it again.

Move to a new iPhone

Create an encrypted backup on the old iPhone, send the file to the new one, then open You → Encrypted backup & restore there and import it with its recovery key.

Create an encrypted backup

Open You → Encrypted backup & restore. Save the backup file and its recovery key in separate secure places. Both are needed to restore.

Lost recovery key

Primed Mind never receives your recovery key and cannot recreate it. You can make a new backup with a new key while you still have access to the app’s local data.

Delete your data

Delete individual entries within 4680. Deleting the app removes its local data from that iPhone, but exported backups and images must be deleted wherever you saved them.

Choose whether to share usage analytics

Version 2.0 includes optional usage analytics, off by default. Open You → Privacy and use Share usage analytics to turn it on or off. All app features work with it off. Version 1.0 has no analytics or analytics setting.

Analytics describes feature use, without your writing, photos, or other personal content. Turning it off or deleting all local app data stops future sharing and resets the analytics identity; it does not erase events already received. Read what usage analytics includes and how long it is stored. Send questions or deletion requests to info@primedmindtech.com; individual past events may not be identifiable for deletion.

Version 2.1 may record opening the support screen when analytics is enabled. Tip amounts and payment outcomes are not sent to usage analytics. You can tip with analytics off.

Photos or reminders are unavailable

Check Settings → Apps → 4680 and review the Photos and Notifications permissions. 4680 only uses the photo you select and schedules reminders on your device.

Report a problem

Email us with your iPhone model, iOS version, what you expected, and what happened. Please do not include private reflections, photos, recovery keys, or backup files.